Frequently Asked Questions – Employers
  1. Why do employers need to register?
  2. As an employer, what is my obligation regarding reporting an allegation of abuse in my organization?
  3. As an employer, what am I required to send to the Registry regarding alleged patient, client or resident abuse by a health care assistant?
  4. Where can I get a form to report alleged patient, client, or resident abuse by a health care assistant?
  5. What happens if an employee is reported for alleged abuse and then chooses to resign/quit?
  6. How do I know if the position I am hiring for is included in the scope of the Registry?

1. Why do employers need to register?

Only registered employers can check to see if an employee, or prospective employee, is registered as a health care assistant. This must be done before a candidate can be offered employment as a health care assistant in BC.

2. As an employer, what is my obligation regarding reporting an allegation of abuse in my organization?

As a matter of its contract with the Ministry of Health or with a health authority, an employer in receipt of public funding is required to report to the Registry every suspension or termination of an employee for alleged abuse of a client, patient, or resident. This report must be made in writing within seven (7) calendar days of the notification to the employee of the suspension. A copy of the report must also be sent to the union if the employee is represented by a union.

3. As an employer, what am I required to send to the Registry regarding alleged patient, client, or resident abuse by a health care assistant?

Employers are required to make a written report of suspension of an employee for alleged abuse or termination of an employee for alleged abuse.

This report must be made in writing within seven (7) calendar days of the employer’s notification to the employee of the suspension or termination, and must:

(a) identify the employee suspended pending investigation for alleged abuse or terminated for alleged abuse;

(b) the nature of the allegation of abuse against the employee.

A copy of the report to the Registry must be provided to the employee, the Registry and to the union designate (when the employee suspended or terminated is represented by a union).

4. Where can I get a form to report alleged patient, client, or resident abuse by a health care assistant?

The form to report alleged patient, client, or resident abuse by a health care assistant employed by your organization can be completed here.

5. What happens if an employee is reported for alleged abuse and then chooses to resign/quit?

Resignations do not resolve the matter of alleged abuse and prevent due processes under the Registry.  If an employee resigns, they will remain suspended from the Registry.  

When receiving a letter of resignation or settling a grievance with a resignation, employers should be advised that the matter of alleged abuse reported to the Registry cannot be resolved in this manner. 

A Registry investigation may still be required to determine registration status.  Where the employee is represented by a union, the employer and union will equally share costs for the investigation.

The employee will remain suspended from the Registry until resolved as outlined in this process:    https://www.cachwr.bc.ca/about-the-registry/ensuring-public-safety/removal-from-the-registry/

6. How do I know if the position I am hiring for is included in the scope of the Registry?

If the qualifications for the position requires candidates to have completed a health care assistant program, then they must be registered.