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Ensuring Public Safety

By creating a Registry for all care aides and community health workers in BC, the Ministry of Health is establishing and improving standards of care. The Registry was also created to serve and protect vulnerable patients, residents, and clients receiving care from health care assistants in the province.

In addition to providing a database of registered care aides and community health workers, the Registry has created a standard for reporting and investigating complaints of alleged abuse of patients, residents, and clients by health care assistants.

Find Registry Process Map for Alleged Abuse Reporting here.

Protection Measures

Reporting Alleged Abuse

Publicly funded employers must report to the Registry any alleged abuse by a health care assistant employee to a patient, client or resident. The report must be submitted within seven (7) days of the employer’s notification to the employee of suspension pending investigation or termination.  

Employers – Click here to report alleged abuse.

Removal from the Registry

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