Publicly funded employers (health authorities) in BC require health care assistants to be registered before they are hired.
The account verification process is required to keep your account active and your contact information up to date.
You need to verify (update) your account every year because our system will only display current verified registrants. This information is for employers to verify current and active HCAs. Even if there are no changes, you must review and save the account profile information as part of the annual renewal process.
Your account will be archived and your name and registration number will not be displayed on the Registry. You will need to contact the Registry to re-activate your account.
Your registration number does not expire, but it is archived and not displayed on the Registry.
If this is your first time verifying your account, you will need the original email address that you initially registered with. If you have verified your account previously, you will need the email address and password you used previously.
In that case, please contact the registry. Provide us with as much information as you can in the message. We will access your account in our database and replace your previous or old email address with your new one. We will send an email message with instructions on ‘how to verify/update your account’.
The account verification process needs to be completed in your email account on a laptop/desktop computer. You cannot verify or update your account information by phone. The website is designed to protect you and your information. Your login is your email address and password, and it is confidential information.
Please click on Account Login located on the top right-hand corner of our website. Enter your email address and password, and then click on “Login”. Please keep your login information (email address and password) in a safe place as you will need it for further verifications/updates.
You can reset your password by clicking once on the “Forgot your password?” link in the Account Login page. Please follow the prompts. An email with the reset password link will be sent to you. Note that the reset password link is only valid for 24 hours. Multiple clicks on the reset password button will cancel previous reset links causing technical difficulties.
Please check your spam/junk folder.
Your password length must be between 6 – 13 characters. If you are including special symbols in your password, it is limited to @ # $ % & * + only.
When you re-enter your password to confirm it, please type it in exactly as you entered it. It is case sensitive.
Passwords are confidential information. We do not have access to it. If you have forgotten your password, please reset it.
Here are a few suggestions that may help you:
Registry staff can access your information. BC Health Employers that are registered with the Registry are able to search your name and registration number
You can login to your account to change your address and contact information at any time.
Log in to your account using your email and password. Your registration number will be displayed in your dashboard. You can also print a copy of your registration confirmation letter and keep it in your files.
No, you will be suspended from the Registry until the matter is resolved.
If you resign (quit), you will remain suspended from the Registry and will not be eligible to be hired by any publicly funded employer. Resignations do not settle the matter of alleged abuse and prevent due processes under the Registry.
If represented by a union, work with your union representative.
Please find further information here: https://www.cachwr.bc.ca/about-the-registry/ensuring-public-safety/removal-from-the-registry/
